5 Things Remarkable Bosses Never Do
What you don’t do can sometimes make a bigger impact than what you do.
I recently described what remarkable bosses do. A number of people emailed and asked, “That’s a great list, but flip it around: What things should I not do?”
Glad you asked.
As a leader what you don’t do can sometimes make as much or even more impact than what you do. Here are five things remarkable bosses never do:
Say, “I’ve been meaning to apologize for a while…”
You should never need to apologize for not having apologized sooner.
When you mess up, ‘fess up. Right away. You certainly want employees to immediately tell you when they make a mistake, so model the same behavior.
If love means never having to say you’re sorry, leadership means always having to say you’re sorry.
Deliver annual performance reviews.
Annual or semi-annual performance appraisals are largely a waste of time.
Years ago my review was late so I mentioned it to my boss. He said, “I’ll get to it… but you should know you won’t hear anything new. You’ve already heard everything I will say, good or bad. If anything on your review comes as a surprise to you I haven’t done my job.”
He was right. The best feedback isn’t scheduled. The best feedback happens on the spot when it makes the most impact, either as praise and encouragement or as training and suggestions for improvement. Waiting for a scheduled review is the lazy way out.
Your job is to coach and mentor and develop–every day.
Hold formal meetings to solicit ideas.
Many companies hold brainstorming sessions to solicit ideas for improvement, especially when times get tough.
Sounds great; after all you’re “engaging employees” and “valuing their contributions,” right? But you don’t need a meeting to get input. When employees know you listen they bring ideas to you.
And if you must ask, the better way to ask for ideas is to talk to people individually and to be more specific. Say, “I wish we could find a way to get orders through our system faster. What would you change if you were me?”
Trust me: Employees picture themselves doing your job–and doing your job better than you–all the time. They have ideas. Sometimes they have great ideas. Be open, act on good ideas, explain why less than good ideas aren’t feasible… and you’ll get all the input you can handle without a formal meeting.
Continue reading this article at INC.com after the break!
— Wealth Building Daily
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